Introduction

Aros Robotics AB ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Contact information (name, email, phone number, company)
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent on site, navigation patterns)
• Communication data (inquiries, support requests, feedback)

How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support
• Deliver products and services
• Improve our website and user experience
• Send marketing communications (with your consent)
• Comply with legal obligations

Data Protection & GDPR

As a Swedish company, we comply with the General Data Protection Regulation (GDPR) and Swedish data protection legislation (Dataskyddslagen). You have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise these rights, contact us at: privacy@arosrobotics.org

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, secure data storage and regular security assessments.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Customer data related to product sales and service contracts is retained according to Swedish business record retention requirements (typically 7 years).

Third-Party Sharing

We do not sell your personal data to third parties. We may share data with service providers who assist with website operations, customer support, or business functions, only under strict confidentiality agreements. Data may be disclosed if required by Swedish law or valid legal process.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

Changes to Privacy Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. Material changes will be communicated via website notice or email. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact:
Aros Robotics AB
Industrivägen 12
721 30 Västerås, Sweden
Email: privacy@arosrobotics.org
Phone: +46 21 18 20 00